How it works


Step 1 - Place your order:

• Choose your portrait style and finish - from either Canvas, Poster or Digital File.
• Upload your pet photo using the upload button on the product page. Make sure your photo follows our Photo Guidelines
• Add to cart and place your order.

Step 2 - Custom Pet Art Creation
• Our expert designers will check your photo and create your personalized pet portrait with care and attention.
• Digital portraits are completely customized to each individual, so it can take anywhere from 7-10 business days to complete.
• We'll send you an email with a proof of your artwork before printing. If you would like any changes, now is the time to let us know!

STEP 3 - Print and Ship
• We'll print your one of a kind pet art masterpiece on to your chosen product.
• Once we have done one last quality check, we'll carefully package your order and ship it to your doorstep.
• You'll receive your parcel tracking number as soon as it's available.


Here are some tips to help you can get a great photo, right from your smart phone.

  • Get a close up of your subject, this way we can better see the details.
  • Get on their level! Crouch down when taking the photo!
  • The best poses are when your pet is either sitting or standing, not laying down.
  • Try and replicate the same angle that is shown in the portrait.
  • Light is so important when it comes to a good photo. Outdoor daylight is always the best option!
  • It works best if your pet is looking away from the camera.
  • Avoid blurry photos, and make sure no ears are out of frame!


Please note: We use the exact photo you upload with your order, during our artwork creation process. So make sure that the angle works well with your chosen portrait template, that the fur color is true to real life, and that you are overall happy with the photo you upload.